The
University of Plymouth is moving to a new student records system, SITS.
This implementation will impact applications from October 2024. The
move to SITS is in a bid for the University to remain competitive,
standardise processes and transform how we support the student journey
from start to end.
When the new system is setup, all
our contracted Agents will have a dedicated portal to submit, view, and
monitor applications on behalf of applicants. Agents will also be able
to track an applicant's progress when the applicant submits directly and
tags them as their Agent. Applicants will remain responsible for any
updates to their personal details, such as name, date of birth and
nationality. Applicants will also retain the functionality to make
payments and provide any financial information through their own portal.
Below is an indicative view of the Agent portal in
SITS. Within the portal, it will be easier for an Agent to view the
progress of an application and communicate with the applicant. It will
also be clearer to the applicant at what stage their application is in
the process.